When we complete a project, we don’t think of it as the end – we think of it as the beginning of a long-term relationship with our client. We know that a satisfied customer will look to Anden for any future renovations, additions, or projects, so we’re committed to ensuring that each and every client enjoys not just the end result, but the entire process from beginning to end.
Anden Design/Build is extremely appreciative of the fact that the following clients have offered to share their stories with you. We invite you to contact us at your earliest convenience to start discussing your next renovation project – and, hopefully, we’ll be able to add your words to this list in the near future!
Testimonials from Anden's Clients
Customer Testimonial – Tom
"When our water heater failed and our basement flooded over a weekend, you stepped into the breach to get our house back. As you had already renovated the space the year before, and we were thrilled with your performance, you were our first call after the insurance company. You stepped in and helped the insurance company find effective ways to get the repairs processed quickly and affordably. Once again your guys were fantastic, helpful and respectful. We won’t hesitate to recommend you up and down the street! Thanks again"
Customer Testimonial – Irene
When I approached you at the Home Show in London to tell you of the problems I had experienced when I had installed Gutters on my home some time ago, my intention was to just to inform you of what has taken place. You listened to what I had to say and then came out to the house to inspect it.
Your prompt attention and concern were most appreciated and your kindness in giving me a gift certificate for dinner was totally unexpected. It is not often that one run’s into a business which will take the steps that you did to maintain good customer relationship.
I would have no hesitation in recommending your company to my friends and family. When I called you later ask for assistance in finding someone to fix my roof, you were again, most helpful.
I did telephone the Better Business Bureau of London to tell them about what you had done to satisfy a customer – too many people will call to register a complaint and I felt that I should let them know that there are business owners in London who will take steps over and above to rectify a situation. I will be sending them a copy of this letter.
Again, thank you for everything.”
Testimonial – Mark MacDonald
"I have had the pleasure of working with Marcus on several projects – most notably the extensive $500,000 renovation of the London Squash and Racquets Club. The project was wholly managed and completed on time even though the scope changed part way through the renovation – his professional can do attitude ensured we had a completely renovated club, open on time, and to the satisfaction of the 300+ members – truly and amazing feat. I would recommend Marcus for any project."
Customer Testimonial – Alex
“Being new home owners and harboring anxieties of home building, I want to share our experience with Anden Building Products. It all started with the fantastic job they did in getting LeafFilter installed in our newly built home which led us to requesting their exterior shutter installing services. To no surprise, I am glad to say we are happy with the product as well as the professionalism with which every aspect of our order was handled. This entailed Marcus’ guidance and unsolicited advice to having Sonia-Michelle offer prompt and helpful customer service. I cannot forget Tyler’s great work ethic in installing the shutters. This was a very wonderful experience considering so many companies these days forget the importance of great customer service and quality products.”
Testimonial – Paul Cocker
“I sat as the Board’s rep on a major renovation project at our squash club, the London Squash Raquets Club. This was a critical project for the success of our squash club. It involved a major fundraising initiative and basically moved the facility into modern times. It was necessary to complete the work on an open book basis. Marcus worked closely with our board volunteers and reps to bring the project in on time. The open relationship allowed us to constantly value engineer the scope and maximize value. Marcus remained committed to the success of the project